Frequently Asked Questions

Installation & Usage Guide

Step 1

Buy Your eSIM

Choose a plan for your destination and complete the purchase on our website.

Step 2

Receive QR Code via Email

After purchase, you'll receive a QR code and instructions in your email within minutes.

Step 3

Scan & Install

Go to your phone's cellular settings, add a new plan, and scan the QR code. Installation takes seconds.

Step 4

Turn on Roaming Upon Arrival

When you arrive at your destination, enable data roaming for your eSIM line. You're connected!

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without a physical SIM card. Simply scan a QR code and connect instantly.

Which devices support eSIM?

Most modern smartphones support eSIM, including iPhone XS and later, Samsung Galaxy S20 and later, Google Pixel 3 and later, and many more.

Can I use my eSIM in multiple countries?

Yes! Our regional plans cover multiple countries. Check each plan's coverage details for the full list of supported destinations.

Do I need to remove my physical SIM?

No! Most dual-SIM capable devices allow you to use both your physical SIM and eSIM simultaneously.